Privacy
Privacy Policy
MIRAMAR GLOBAL GROUP – PRIVACY POLICY
Last updated: January 2026
Miramar Global Group Ltd (“we”, “us”, “our”) takes your privacy seriously. This privacy policy explains how and why we collect, store, use and share personal information when you interact with any part of the Miramar Global Group, including Miramar Executive Search, Deepsky and RISE.
It also explains your rights and how to contact us or the relevant supervisory authority if you have a concern.
1. Who we are
Miramar Global Group Ltd is a company registered in England and Wales. We operate a group of specialist leadership businesses:
- Miramar Executive Search – executive and senior leadership recruitment
- Deepsky – leadership development, coaching and organisational performance
- RISE – a digital learning, coaching and high-performance membership platform
Miramar Global Group Ltd is the data controller for all personal information processed across these brands.
2. Who this policy applies to
This policy applies to you if you are, or have been:
- A candidate or prospective candidate
- A client or prospective client
- A RISE member or subscriber
- A Deepsky participant or coaching client
- An event attendee
- A coach, expert or contributor
- A supplier or partner
- A visitor to any of our websites or platforms
3. The personal information we collect
We may collect and use the following categories of personal information:
Identity & Contact
- Name
- Email address
- Telephone number
- Company name and role
- Billing address
Professional & Career Information
- CVs and career history
- Qualifications
- Work experience
- References and referee details
- Psychometric or leadership assessments (where applicable)
Membership, Coaching & Learning
- RISE membership status
- Session attendance
- Coaching notes and feedback
- Polls, quizzes and assessments
- Event participation
- User-generated content in communities
Payment & Transaction Data
- Subscription status
- Payment history
- Invoices and billing information (processed via Stripe and our finance systems)
Communications
- Emails and messages sent to or from us
- Support requests
- Feedback and survey responses
Technical & Usage Data
- IP address
- Device and browser data
- Login activity
- Platform usage and engagement
4. How we collect your data
We collect personal information:
- Directly from you when you sign up, apply, register, subscribe or communicate with us
- From our websites and platforms (including cookies and similar technologies)
- From third parties with your consent (for example referees, employers, or event partners)
- From publicly available sources such as LinkedIn, company websites or business databases
5. How and why we use your information
Under data protection law we must have a lawful reason to use your personal information. We rely on one or more of the following:
- Performance of a contract
- Legitimate business interests
- Legal obligations
- Your consent (where required)
We use your data for:
Miramar Executive Search
- Assessing and presenting candidates
- Managing recruitment processes
- Client delivery and relationship management
- Compliance, referencing and due diligence
Deepsky
- Delivering coaching, workshops and leadership programmes
- Managing bookings, attendance and feedback
- Supporting organisational development and performance
RISE
- Managing your membership and account
- Delivering live sessions, recordings and content
- Community participation and engagement
- Platform improvement and analytics
Across the Group
- Marketing and communications
- Client and member support
- Billing and finance
- Platform security and performance
- Legal and regulatory compliance
6. Marketing communications
We may send you updates about Miramar Executive Search, Deepsky and RISE where we have a legitimate interest or where you have opted in.
You can opt out at any time by:
- Clicking unsubscribe in emails
- Emailing info@miramar.global
We never sell your data.
7. Who we share your data with
We may share your data with:
- Companies within the Miramar Global Group
- Clients or prospective employers (for candidates)
- Coaches and facilitators delivering sessions
- Service providers who help run our business, including:
- Invenias
- Webflow
- Memberstack
- Stripe
- Zoom
- Mighty Networks
- Mailchimp
- Pipedrive
- Analytics and hosting providers
- Professional advisers (e.g. accountants, legal advisers)
- Regulators or law enforcement where required
All service providers are required to protect your data and only use it for agreed purposes.
8. International transfers
We operate globally, including in the UK, EU, USA and Singapore. Some of our systems and partners are outside the UK/EEA.
Where data is transferred internationally we use approved safeguards, including standard contractual clauses.
9. How long we keep your data
We keep your data only as long as necessary, including:
- While you are an active candidate, client or member
- While services are being delivered
- To comply with legal and regulatory obligations
- To resolve disputes or enforce our rights
When no longer needed, data is securely deleted or anonymised.
10. Your rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Data portability
To exercise your rights, contact us using the details below.
11. Data security
We use appropriate technical and organisational measures to protect your information, including access controls, encryption and secure platforms.
12. How to complain
You can contact us at any time. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.
13. How to contact us
Miramar Global Group Ltd
Spencer House
23 Sheen Road
Richmond
Surrey
TW9 1BN